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I run a few blogs to allow my mental rants to benefit others who may be struggling in these areas. I like to work on topics such as Cloud Native Security, DevOps, and overall leveraging life and technology to its fullest. I also have become very fond of capturing life’s moments with photos and video and to be honest am hoping to be able to pay my way to freeze time around the world.

2022 Accomplishments

Coming Soon ;)

2021 Accomplishments

Work - Develop the business

  • Created an internal capacity and tracking tool for better resource forecasting
    • Tracks team members capacity
    • Tracks skills for engineers
    • Allows for aligning the best engineers to the customers at hand creating a better Customer experience

Work - Team Lead Growth

  • Develop opportunities for my specialist engineers to shine and thrive going deeper on the technologies that drive them.

2020 Accomplishments

As Oncia was being integrated into Rackspace 2020 started off with a bang!

Work - Personal Growth

  • Listen to / read 1 blog article or podcast on leadership and modern management.

Work - Develop the leaders

Goal to develop various business process with measurements on success and key areas of focus for team leads.

  • Engineer / Leadership Goals
  • Engineer Career Tracker - A tool to track and give a visual score to engineer career tracking
  • Started developing a Framework for Success to empower teams to navigate troublesome engagements

Work - Team Lead Enablement

  • Lead Solution Architect Training Tracker - Training tracker around Lead SA Training - moving to an online LMS platform
  • Pod Lead Monthly Review - Started this process, however, pulled back the original formal documented process
  • Developed Pod Lead Manual to empower over 10 team leads to understand their role and responsibilities
  • Developed many msp-labs and training resources

Work - Company Growth

  • Various Internal Documentation sites
  • Documented how various groups can work together to offer multiple products to the same customer for deeper empowerment

2019 Goals

  • Develop myself as a Lead Cloud Architect / Director later on in the year
  • Developed internal training program to accelerate Engineer Onboarding and time to effectiveness
  • Aggregated data across many teams to look for efficiency gains

2018 Goals

  • Aligned Training to skill gaps in our workforce
    • Matched engineer skill gaps to training to allow engineers to learn and grow
  • Developed automation and processes to streamline time to support customers
  • Setup weekly meeting for EM & Eng to be on the same page Eng & EM Sync Topics

Tooling

  • Created a serverless website monitoring solution allowing us to replace a SaaS vendor with an internally supported product.
    • Allowed Managed Services support teams to respond to customer alarms and outages faster
    • Standardized how