7.0 Sr. Manager, Elastic Engineering

Employed By: Rackspace Technologies

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Onica was acquired by Rackspace. In April of 2020 we starting operating under the Rackspace Brand

Responsibilities at Rackspace

  • Managing teams across the globe (40+ headcount)
    • 1x UK based team
    • 2x US based teams
  • Careerer Development plans for engineers and team leads
  • Customer technical escalation point
  • Managed hiring for my teams
  • Maintain Engineer, Solutions Architect, Team Lead training processes
  • Performance reviews for leads and ICs
  • Developed global project delivery standard and enforcement via reporting
  • Process / resourcing efficiency for teams
  • Work closely with the internal business units to adhere & meet standards and goals
  • Help architect and build common foundational solutions to be used across teams

6.0 Director of Engineering

Employed By: Onica

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Responsibilities at Onica

  • Managing engineers and team leads
  • Manged and grew my book of business resulting in many 5+ year customers
  • Customer technical escalation
  • Hiring process interviewer
  • Internal technical escalation, aka rubber duck
  • Coaching / mentorship / guidance
  • Customer kick-offs and onboarding training / shadowing
  • Performance reviews for
    • team leads
    • team members
  • Work closely with the internal business units to adhere & meet standards and goals

4.0 Cloud Architect

Employed By: Sturdy Networks

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Responsibilities at Sturdy Networks

  • Delivered numerous DevOps projects for customers

  • Architected AWS Solutions to help allow customers to take advantage of Cloud Native
  • Responsible

3.0 Sr. Network Engineer

Employed By: inSync Computer Solutions

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Responsibilities at inSync

  • Customer proposals and hardware quotes
  • Implementation plans and
  • 24/7 Oncall / Onsite support for various customers assigned
  • Managed VMware and San Infra for a large restaurant chain

Skills and focus areas

  • Linux Administration
  • Windows Administration
  • SysAdmin Automation (Scripting, GPO)
  • Config Management
  • Security Tool support
  • IDS/IPS Customization
  • SEIM / Security Visibility Tooling

2.0 Print Production Coordinator

Employed By: JSL Printing & Graphics

Responsibilities

  • Optimized printing runs for maximum efficiency
  • Managed job queues and ensured jobs completed on time
  • Handled billing and collections for troublesome customers

1.0 Aircraft Cleaning Tecnician

Employed By: Leading Edge Aviation

Responsibilities at Leading Edge Aviation

  • Washed & waxed airplanes at John WAyne Airport

  • Occasionally went to Long Beach Airport and washed LA Sherrif’s Dept Helicopters
  • Not glamourous but I love planes and loved the work