Work History
7.0 Sr. Manager, Elastic Engineering
Employed By: Rackspace Technologies
Onica was acquired by Rackspace. In April of 2020 we starting operating under the Rackspace Brand
Responsibilities at Rackspace
- Managing teams across the globe (40+ headcount)
- 1x UK based team
- 2x US based teams
- Careerer Development plans for engineers and team leads
- Customer technical escalation point
- Managed hiring for my teams
- Maintain Engineer, Solutions Architect, Team Lead training processes
- Performance reviews for leads and ICs
- Developed global project delivery standard and enforcement via reporting
- Process / resourcing efficiency for teams
- Work closely with the internal business units to adhere & meet standards and goals
- Help architect and build common foundational solutions to be used across teams
6.0 Director of Engineering
Employed By: Onica
Responsibilities at Onica
- Managing engineers and team leads
- Manged and grew my book of business resulting in many 5+ year customers
- Customer technical escalation
- Hiring process interviewer
- Internal technical escalation, aka rubber duck
- Coaching / mentorship / guidance
- Customer kick-offs and onboarding training / shadowing
- Performance reviews for
- team leads
- team members
- Work closely with the internal business units to adhere & meet standards and goals
4.0 Cloud Architect
Employed By: Sturdy Networks
Responsibilities at Sturdy Networks
-
Delivered numerous DevOps projects for customers
- Architected AWS Solutions to help allow customers to take advantage of Cloud Native
- Responsible
3.0 Sr. Network Engineer
Employed By: inSync Computer Solutions
Responsibilities at inSync
- Customer proposals and hardware quotes
- Implementation plans and
- 24/7 Oncall / Onsite support for various customers assigned
- Managed VMware and San Infra for a large restaurant chain
Skills and focus areas
- Linux Administration
- Windows Administration
- SysAdmin Automation (Scripting, GPO)
- Config Management
- Security Tool support
- IDS/IPS Customization
- SEIM / Security Visibility Tooling
2.0 Print Production Coordinator
Employed By: JSL Printing & Graphics
Responsibilities
- Optimized printing runs for maximum efficiency
- Managed job queues and ensured jobs completed on time
- Handled billing and collections for troublesome customers
1.0 Aircraft Cleaning Tecnician
Employed By: Leading Edge Aviation
Responsibilities at Leading Edge Aviation
-
Washed & waxed airplanes at John WAyne Airport
- Occasionally went to Long Beach Airport and washed LA Sherrif’s Dept Helicopters
- Not glamourous but I love planes and loved the work